✨ Make It Right Guarantee ✨

💛 TheFitFineFlawless

✨ MAKE IT RIGHT GUARANTEE ✨

Because flawless service should match flawless results.

🔒 What is it?

At TheFitFineFlawless, we believe every customer deserves products that perform, packaging that protects, and service that cares. If you’re not 100% satisfied with your experience, we promise to make it right—no excuses, no runaround, no stress.

✅ What's Covered?

You’re eligible for our Make It Right Guarantee if:

Your product arrives damaged, leaking, or unusable
Your order is incorrect or missing items
You experience an unexpected reaction within 72 hours of use
You are genuinely unsatisfied with the product's quality or performance (within 7 days of delivery)

❌ What’s Not Covered:

Packages marked as delivered by USPS/UPS but not received (please file a claim with your carrier)
Customer errors at checkout (e.g., wrong address or item)
Requests made after the 7-day window
Texture changes due to heat (always store in a cool, dry place)
Excessive or repeated requests from the same customer

💌 How to Claim:

If something isn’t right, we got you. Just email us at support@thefitfineflawless.com with:

Your order number
A photo or video of the issue (if applicable)
A short description of the problem

We’ll respond within 48 business hours and offer one of the following:

A full replacement of the item
A store credit or discount
Usage tips to improve results

💬 Our Promise:

We’re not Amazon. We’re a small, passionate, Black-owned brand that truly cares about your glow-up. Every customer matters. Every review counts. And every mistake is a chance to earn your trust.

If we mess up, we don’t hide—we fix it. 💛

📌 Reminder:

Report product issues within 72 hours
Submit dissatisfaction or reaction claims within 7 days

💫 We glow through what we grow through. Thank you for helping us stay flawless.

– The Fit Fine Flawless Team